Client Information 6

• Client Information
• System Requirements
• Mobile Devices
• IT Helpdesk Information
• User Types

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Login Related 5

• Login Inquiry | START HERE
• SSO (National Staff)
• Login Request (Board of Directors and Committee Members)
• Login Request (Section/District Staff)
• Login Inquiry | No Access Yet

Account Related 9

• No Account | START HERE
• No Account (National Staff)
• No Account (Non-National Staff)
• Account Related Issues (Board of Directors)
• Account Information Incorrect

View all 9

Basic Support 2

• Non-LMS Related Inquiry
• Blue Ocean Brain

Training Related 5

• Navigation
• WBT
• ILT/VILT
• Required Training
• Reporting

Specific Training 1

• ILT | USTA Inclusive Leadership Training: Leading with Appreciation, Awareness, and Accountability

Performance Management 1

• Performance Management Related Inquiries

Ticket Processing 3

• Escalation Procedure
• Account Merge Request | Update to User
• Official & Committee Member Accounts | Update to User