| Support Category: Course Information Inquiry, Course Assignment Inquiry, Navigation (Select applicable) |
| Specialist Notes: |
Required training will differ based on user type:
Board of Directors: The Volunteer Compliance Training: Ensuring Ethical and Respectful Governance curriculum was assigned during the rollout. It contains 2 online courses and a video. One of the courses is regarding Anti-Harassment. No certificate is available for the curriculum.
National Staff: Onboarding Training will be automatically assigned to new hires 3 days after their hire date. The Harassment course version will be based on the user's location. The due date will be within 24 hours of assignment.
To assist with locating the assigned training, please provide the SR below.
IMPORTANT! If a new hire reaches out to us inquiring about onboarding training, and it has already been 3 days since their hire date, please escalate the inquiry to the Administrators. |
| Standard Response: |
You may follow the steps below to locate and launch your assigned training:
1. Click the GO TO LEARNING button from the welcome page.
2. Scroll down and click the My Transcript link under the Clipboard Icon. You will be directed to your active transcript page which will show your assigned training.
3. Click the Launch button next to the training title to open the course.
Note: If you were assigned a curriculum, you will need to click the 'Open Curriculum' button first, and then you will see the list of courses with the 'Launch' button next to them.
