Specialist Notes:


Template: 

Hello USTA Leadership Lab Administrators,


Can you assist us with the following [ISSUE/INQUIRY/REQUEST], please?


Requester Name: 

Requester Email Address: 


[ISSUE/INQUIRY/REQUEST]: 


Summary: 


Additional Information: 


Thank you in advance!


NOTES FOR TICKET PROCESSORS!


Please check the Admin Email Spreadsheet before escalating. 

  •  The SR below only applies to closed tickets. 


Standard Response:


Thank you for contacting USTA Leadership Lab End-User Support and allowing us to assist you!


We have sent your inquiry/issue to the USTA Leadership Lab Administrators for assistance/processing. Kindly note the Administrators will reach out to you directly to further assist.


Should you need further assistance with any other issues or inquiries, please reach out to us at any time. We’re here to support you.


Have a wonderful day!