Support Category: Login Request


Specialist Notes:


Login URL: https://usta.csod.com/login/render.aspx?id=llexternal

Section/District Staff access the Leadership Lab via username and password. Should they experience issues, we are permitted to reset their password by triggering the forgot password email from Leadership Lab

If they have issues receiving/locating the email in their inbox, we can manually reset it and provide a temporary password via email. 


IMPORTANT!


Before providing the SR below, please refer to the 'User Types' KB article to ensure the user is Section/District Staff. This SR only applies to Section/District Staff.


Standard Response: