Information Only! |
Support procedures will vary for different user types, and each type may also have a different login and welcome page. The user type information will be listed under 'Identifier'. Please see the user type information below and the example in the screenshot below.
National Staff Regular/corporate employees. How to Identify: They will have a @usta.com email address and 'Identifier' will say: USTA National Staff (USTA Structure) Login Link: https://usta.com/leadershiplab Login Type: SSO Welcome Page: Upon login, they will see the main welcome page, with the Learning and Performance buttons. |
Seasonal Staff Employees hired for peak seasons, like during the US Open (a major tennis event that occurs at the end of August). How to Identify: They're under National Staff, so the 'Identifier' will say: USTA National Staff (USTA Structure). However, under 'User Subtype' it will say: Seasonal instead of FT, PT, etc. Login Link: Not set yet
Welcome Page: Upon login, they will see the Learner Home page instead of the welcome page with learning and performance buttons. |
Section/District Staff Non-corporate employees. How to Identify: 'Identifier' will say: Section Staff – [Name of the Section/District] (USTA Structure). Example: Section Staff - Florida (USTA Structure) Login Link: https://usta.csod.com/login/render.aspx?id=llexternal Login Type: Username and Password Welcome Page: Upon login, they will see a custom main welcome/homepage. It will not have a link to performance. |
Board of Directors Members of the USTA Board of Directors. How to Identify: 'Identifier' will say: USTA Board of Directors (USTA Structure) Login Link: https://usta.csod.com/login/render.aspx?id=llexternal Login Type: Username and Password Welcome Page: Upon login, they will see the Learner Home page instead of the welcome page with learning and performance buttons. |
Committee Members Members of different USTA Committees. How to Identify: 'Identifier' will say: USTA Committee Members (USTA Structure) Login Link: https://usta.csod.com/login/render.aspx?id=llexternal Login Type: Username and Password Welcome Page: Upon login, they will see the Learner Home page instead of the welcome page with learning and performance buttons. |
IMPORTANT!
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