Support Category: Login Inquiry


Specialist Notes:


When assisting users with login, please review the User Type KB article to identify the user type by the USTA Structure listed in their account. You can also provide the SR below to verify the user type.


IMPORTANT!


If you’re unable to locate an account for the user, please use the No Account | START HERE SR instead.


Standard Response:


So I can best advise you, could you please confirm your role? Are you a:

- National Staff (full-time or part-time)
- Section or District Staff (If so, which Section or District)
- Committee Member (If so, which Committee)
- Member of the Board of Directors
- Seasonal Staff