Support Category: LMS Navigation, Course Information Inquiry (select applicable)


Specialist Notes:


The Culture & Engagement page is only available to National Staff users. The page serves as a curated catalog, providing an organized list of topics with links to playlists or learning searches centered around Culture and Engagement.

In the table below, you’ll find a list of the topics and playlist titles included on the Culture & Engagement page.

Note: To view the course titles within the playlists, please proxy into the user’s account.


Culture & Engagement
(available to National Staff only)
  • Employee Experience & Commitment
  • Well-Being & Career Growth
  • Communication & Organizational Awareness
  • Inclusive Culture & Belonging
  • Collaboration & Productivity
     
Blue Ocean Brain (located at the bottom of the page): Blue Ocean Brain for Inclusive Education | The Language of Disability


IMPORTANT!


  • If a user reports that they do not have a Culture & Engagement button and you can verify this by proxying, please check their ‘Identifier’ information to confirm whether their user type should have access. If they should, please escalate a ticket.

  • Blue Ocean Brain is an external micro-learning platform. More information about it can be found in the Blue Ocean Brain SR


HOW SHOULD WE ASSIST?

Please provide the SR below to advise the user on how to navigate to the Culture & Engagement page. If the user needs assistance locating a topic or title, kindly request their permission to proxy into their account so you can better assist with navigation.


Standard Response:


Kindly note that you can access your Culture & Engagement page by clicking the link under the icon with three people on your Learning homepage. If you need assistance locating a specific topic, playlist, or course, please let me know. I’ll be happy to help.