Support Category: Login Inquiry or Login Request (select applicable)


Specialist Notes:


Login URL: https://usta.com/leadershiplab

The USTA Leadership Lab advised that all Seasonal Staff users access Leadership Lab via username and password. Please provide the SR below to assist Seasonal Staff with login. 

If the user replies stating they still can’t login or request for a password reset, please manually reset their password and provide the temporary password via email. (Via Freshchat automation)


IMPORTANT!

Before providing the SR below, please refer to the 'User Types' KB article to ensure the user is Seasonal Staff.


Canned Response Code: /USTALab05

Standard Response:


In order to successfully log in, as a Seasonal Staff, please follow the steps below:

1. Visit https://usta.com/leadershiplab

2. Please enter the username and password provided to you via email, in the respective fields and click the ‘Log In’ button.

If you didn’t receive the email or are still unable to log in, just let me know and I’ll be happy to reset your password.