| Support Category: User Account | No Account |
If you're unable to locate an account for a user who confirmed they’re not National Staff, please use the SR below to gather information and escalate it to the USTA Leadership Lab Administrators.
IMPORTANT!
- Before providing the SR below, please refer to the 'No Account | START HERE' SR to ensure the user is not National Staff. For National Staff, please refer to this SR instead: No Account (National Staff)
- For Committee Members, please gather the name of the committee they’re part of.
- For Section/District Staff, please gather the name of the Section or District they’re part of, as well as the manager’s name and email address.
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Thank you for patiently holding. Unfortunately, I was unable to locate an account for you within the USTA Leadership Lab at this time. We will need to escalate a ticket to the USTA Leadership Lab Administrators for further assistance with account creation.
For the ticket, could you please provide the following information?
First Name:
Last Name:
Email Address:
