Support Category: LMS Navigation


Specialist Notes:


Please provide the SR below, should a National Staff user need assistance browsing for courses.


IMPORTANT!


  • Different user types will see a different welcome/homepage upon login. Before providing the SR below, please refer to the ‘User Types’ SR to identify the user type. The SR below is specifically for National Staff.

  • If the user mentions they're looking for an assigned training, please assist them with locating their transcript instead.
  • More information about the Learning Paths page can be found in the Learning Paths SR. Additional details about the Culture & Engagement page are available in the Culture & Engagement | National Staff SR.


Standard Response:


You may search for training by doing the following:

1. Click the 'GO TO LEARNING' button from the welcome page.


2. Scroll down and click the 'Find Learning' link under the Magnifying Glass Icon.

3. Type the title of the course you're looking for in the search bar at the top and hit 'Enter' on your keyboard.

On your homepage, you will also see buttons for the Learning Paths page and the Culture & Engagement page. These pages allow you to browse training by topic.

Kindly note that if you're looking for a training that was assigned to you, you will find it by clicking the 'My Transcript' link under the Clipboard icon instead.