| Support Category: Performance | Performance Reviews |
| Specialist Notes: |
Please see below common inquiries regarding the Mid-Year Review.
If your user’s inquiry is not found below, please go back to the Mid-Year Review | START HERE SR and refer to the ‘How Should We Assist’ section.
| Inquiry | Answer |
| Can I edit my already submitted Mid-Year Review? | Kindly note that once a review is submitted or closed, it can’t be edited directly. However, we can submit a ticket to the USTA Leadership Lab Administrators to request that your review be reopened. Just let us know! Note: If reopened, you may need to re-enter your comments. |
| My Goals are not showing up in my Mid-Year Review. What do I do? | Kindly note that only approved goals show up in the ‘What You’re Doing’ section of your Mid-Year Review. Please refer to steps linked below for more information: https://docs.google.com/document/d/1wGaw65nJvIQ4CHe1hFpfRfiygKIif62gBqBgIPira4M/edit?tab=t.0#heading=h.k076th5y5uso Note: If you have already submitted your review before the goals were approved, please let me know. We will need to submit a ticket to the USTA Leadership Lab Administrators to request that your review be reopened. However, If reopened, you may need to re-enter your comments. |
| I’m going through my Mid-Year Review, how do I update/manage my Goal progress? | Kindly click the following link for the steps on updating your Goal Progress: https://docs.google.com/document/d/1wGaw65nJvIQ4CHe1hFpfRfiygKIif62gBqBgIPira4M/edit?tab=t.0#heading=h.rd70dzv2c7k2 Note: For tasks, you will update the ‘Progress’ field. For targets, however, you will update the ‘Actual’ field. |
| While going through my Mid-Year Review, I noticed I need to change/correct my Goals. How can I do that? | In order to make edits to your Goals, you will need to go directly to the Goals page. Please follow the steps below to navigate to the Goals page and edit your Goal: 1. From the homepage, click the ‘GO TO PERFORMANCE’ button. 2. Click the ‘Goals’ link/icon. 3. Locate the Goal you’d like to edit and click the down-facing arrow next to it. 4. From the drop-down options, click ‘Edit’. Once you’re on the edit screen, you should be able to edit or add tasks/targets to your goal. For more information regarding goals, please review the guide linked below: https://docs.google.com/document/d/1tNbr_W-GIi4PIe_i407ImG95QNp1DzKD2SePITxkU2I/edit?tab=t.0#heading=h.ryovx1wewo19 Note: Once you save your edits, you will need to coordinate with your Manager to approve those changes before they can be reflected in your Mid-Year Review and be available for progress updates. The USTA Leadership Lab advised should not finalize your review before this process is complete. |
IMPORTANT! Should a user have inquiries or issues regarding Performance Reviews (other than navigation), please provide the Performance | Issues SR and create and escalate a ticket to the USTA Leadership Lab Administrators. |
| Standard Response: |
